ACS Helpdesk/Customer support covers an unlimited number of support incidents for hardware and software problems including troubleshooting and issue resolution. We provide multi-channel (voice, web, e-mail and chat based) support services.
We can set up and manage IT service desks for IT infrastructure support and management to provide a single point of contact for IT users/Customers across multiple geographies and locations.
● Support incidents for hardware and software problems.
● Troubleshooting and issue resolution.
● Multi-channel (voice, web, e-mail and chat based) support services.
ACS Call Center Support Solutions includes In Bound and Out Bound Call Center Support. We are capable of receiving and transmitting large volumes of requests and are capable of providing following:
● 24X7 Customer Care Support.
● Product & Services Support.
● Tele-Marketing of Products & Services.